信息技术服务

十大网赌网站大全信息技术办公室

The Office of Information Technology offers the following services to empower Hocking College students, 教职员工. Please visit the following areas to learn more about how you can take advantage of the specific service offerings.


740-753-6113
helpdesk@995843.com

周一至周五:| 早上7:30 -下午5:00

电脑帮助台

First point of contact for resolving technology related issues. The Helpdesk can help troubleshoot requests, provide access to various College systems, provide training for supported systems and log advanced issues.

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Web服务

We've all grown accustomed to having information readily available via our web browsers. In addition to maintaining the College's main web presence; this team brings more streamlined processes and services to the web.

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管理计算

Responsible for providing the business systems that allow our great 教职员工 to be successful. This team is also instrumental in making accurate data available to our constituents.

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IT服务目录

A robust list of the services that the Hocking College Office of Information Technology provides for the College.

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身份证

Your Hocking College ID card is used to verify your status as a student, faculty or staff member. Student IDs are validated by registration. Staff IDs are validated based on Human 资源 records.

 

桌面操作

This team works hard to keep computer labs and workstations running smoothly. They provide advanced technical support for issues that cannot be resolved via the Helpdesk, assist faculty in providing computer labs that promote successful 学习, and assist staff in purchasing equipment that meets College computing standards.

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网络服务

Our 网络服务 team maintains the campus network and server inventory so that all of the other services we offer are possible.

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电话服务

The college's telephone system is maintained and supported by Zoom Phone.

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信息安全

The Office of Information Technology has provided this site to increase your awareness of 安全 best practices, 工具, and other preventive measures for securing College technology resources and personal information.

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Office of Information Technology Strategy

使命宣言

The Office of Information Technology will provide high quality, cost-effective information and technology-based services to facilitate the College mission as it applies to management, 教学, 学习, 以及社区服务.

愿景

Make optimal use of technology to foster student 学习 while increasing the efficiency, 安全, and effectiveness of college operations.

Robust, high-availability technologies will be used to:

  • Enhance 教学 and 学习 by encouraging and supporting the use of technology.
  • Ensure reliable infrastructure, systems, and services in a secure environment.
  • 保持积极的心态, customer-focused relationship with all users through open communication, integrity and excellent customer service.
  • Provide enterprise resources and processes that foster continuous improvement and organizational effectiveness.

重大举措

  • Defining Technology life cycles and replacement plans
  • Business Continuity plan and disaster recovery plans
  • Creating transparency in business operations
  • 它集中
  • Integrated Security upgrade
  • Technology standardization
  • Succession planning and cross training
  • Documentation and standard operating procedures
  • 文档成像
  • 电子签名

技术服务

  • 硬件更新
  • 服务器整合
  • PCI遵从性
  • Software/Technology assessment management
  • Instructional technology evaluation and deployment
  • administrative technology evaluation and deployment
  • Implementation of consistent setup protocols

信息服务

  • Further leverage the Colleague environment (HR, Admissions, etc)
  • Fine tuning disaster recovery techniques
  • Enhanced documentation on current processes and job scheduling
  • Automated report generation and web availability job scheduling
  • Implementation of Colleague 自助服务
  • Process enhancement and automation
  • Launch webtime online time management

Starting the next phase of your life through education may seem daunting. That's why we're here to help every step of the way.
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